Terms & Conditions

Last Updated: August 2026

Welcome to DYSTNCT.

These Terms & Conditions ("Terms") govern your access to and use of the DYSTNCT website ("Website") and any purchases made through it.

The Website is owned and operated by Rejuva Healthcare (a Sole Proprietorship) ("Rejuva Healthcare", "we", "our", or "us"). DYSTNCT is a consumer wellness brand owned and operated by Rejuva Healthcare.

By accessing, browsing, registering on, or placing an order through this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms together with our Privacy Policy, Shipping Policy and Return & Refund Policy.

If you do not agree with these Terms, please do not use this Website.

Legal Entity:

Rejuva Healthcare (a Sole Proprietorship)

Brand:

DYSTNCT

Business Category:

Wellness and Nutraceutical Products

Customer Support:

Email: support@dystnctwellness.com

Website:

www.dystnctwellness.com

By using this Website, you represent and warrant that:

• You are at least 18 years of age or are accessing the Website under the supervision of a parent or legal guardian.
• You are legally capable of entering into binding contracts under applicable Indian law.
• All information provided by you is accurate, complete and up to date.

You agree to use this Website only for lawful purposes.

You shall not:

• Use the Website in violation of any applicable law.
• Attempt unauthorized access to our systems or servers.
• Interfere with the operation or security of the Website.
• Upload viruses, malicious code or harmful software.
• Copy, reproduce or commercially exploit any Website content without prior written permission.

We reserve the right to suspend or terminate access where misuse is suspected.

We strive to ensure that all information displayed on this Website is accurate.

However:

• Product images are for illustrative purposes and may differ slightly from the final packaging.
• Colours may appear differently depending on screen settings.
• Packaging may be updated without prior notice.
• Minor variations in appearance shall not constitute a defect.

We reserve the right to update product descriptions, formulations, ingredients, pricing, packaging and availability at any time without prior notice where legally permissible.

DYSTNCT products are wellness and nutraceutical supplements.

Unless specifically stated otherwise, statements made on this Website have not been evaluated by the Central Drugs Standard Control Organisation (CDSCO) or any other applicable regulatory authority.

Our products are not intended to diagnose, treat, cure or prevent any disease.

Information provided on this Website is intended solely for general informational and educational purposes and should not be considered medical advice.

Customers should consult an appropriately qualified healthcare professional before consuming any supplement, particularly if they:

• are pregnant,
• are breastfeeding,
• have any medical condition,
• are taking prescription medication,
• have known allergies,
• are under medical supervision.

Individual results may vary.

No guarantee of specific results is made.

All prices displayed on the Website are in Indian Rupees (INR).

Prices are inclusive or exclusive of applicable taxes as indicated during checkout.

Prices may be revised at any time without prior notice.

Promotional pricing, discounts and offers are available only during their respective validity periods and cannot be claimed retrospectively.

An order placed on the Website constitutes an offer by the customer to purchase the selected products.

Receipt of an order confirmation email does not constitute acceptance of the order.

We reserve the right to accept, reject or cancel any order prior to dispatch for reasons including, but not limited to:

• Product unavailability
• Pricing errors
• Technical errors
• Payment authorization failure
• Fraud prevention measures
• Regulatory requirements
• Suspected misuse of promotions

If an order is cancelled before dispatch after payment has been received, the applicable refund will be processed to the original payment method.

DYSTNCT currently accepts prepaid orders only.

Cash on Delivery (COD) is not offered.

Payments are processed through secure third-party payment gateway providers authorised to operate in India.

Rejuva Healthcare does not store complete debit card, credit card, UPI PIN or banking credentials on its servers.

Customers are responsible for ensuring that payment information submitted is accurate.

Customers may request cancellation only before the order has been dispatched.

Once an order has been dispatched from our warehouse, cancellation is no longer possible.

Cancellation requests remain subject to confirmation by our customer support team.

Shipping is governed by our Shipping Policy.

Estimated delivery timelines are indicative only.

Delivery delays caused by courier partners, weather, natural disasters, strikes, public holidays, government restrictions or other circumstances beyond our reasonable control shall not constitute a breach of these Terms.

Risk in the products passes to the customer upon successful delivery at the shipping address provided.

Returns, replacements and refunds are governed exclusively by our Return & Refund Policy.

By placing an order, customers acknowledge that they have read and accepted the applicable policy.

Customers agree to:

• Provide accurate delivery information.
• Provide a valid email address and mobile number.
• Ensure someone is available to receive the shipment where required.
• Use the products in accordance with their intended purpose.

Rejuva Healthcare shall not be responsible for delays or losses arising from inaccurate customer information.

Unless otherwise stated, all content on this Website including but not limited to:

• DYSTNCT trademarks
• Logos
• Brand assets
• Product names
• Product descriptions
• Designs
• Graphics
• Illustrations
• Videos
• Photographs
• Icons
• Software
• Website layout
• Marketing materials

are owned by or licensed to Rejuva Healthcare and are protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, published or commercially exploited without prior written consent.

Where customers submit reviews, testimonials, photographs or other content, they grant Rejuva Healthcare a non-exclusive, royalty-free, worldwide licence to use, reproduce, display and publish such content for marketing, promotional and operational purposes.

We reserve the right to remove any content that is unlawful, offensive, misleading or otherwise inappropriate.

The Website may integrate or link with third-party services including but not limited to:

• Payment gateways
• Logistics providers
• Analytics services
• Marketing platforms
• Customer communication tools

Such services operate under their respective terms and privacy policies.

Rejuva Healthcare is not responsible for the content, availability or practices of third-party services beyond the extent required under applicable law.

To the fullest extent permitted by applicable law:

Rejuva Healthcare shall not be liable for any indirect, incidental, consequential, exemplary, punitive or special damages arising out of or relating to:

• Use of the Website
• Purchase or use of products
• Delayed deliveries
• Temporary Website unavailability
• Technical interruptions
• Loss of data
• Loss of profits

Nothing contained in these Terms excludes any liability that cannot lawfully be excluded under applicable Indian law.

You agree to indemnify and hold harmless Rejuva Healthcare, its proprietor, employees, affiliates and service providers against any claims, liabilities, losses, damages or expenses arising from:

• Breach of these Terms
• Misuse of the Website
• Violation of applicable laws
• Infringement of third-party rights

Your use of this Website is also governed by our Privacy Policy.

Please review the Privacy Policy to understand how personal information is collected, used and protected.

Rejuva Healthcare shall not be liable for any failure or delay in performing its obligations where such failure results from events beyond its reasonable control including but not limited to:

• Natural disasters
• Floods
• Fires
• Epidemics
• Pandemics
• Government actions
• Internet outages
• Labour disputes
• Transportation disruptions
• Acts of war
• Civil unrest

We reserve the right to modify these Terms at any time.

Updated versions shall become effective immediately upon publication on this Website unless otherwise stated.

Continued use of the Website constitutes acceptance of the revised Terms.

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from these Terms or the use of this Website shall be subject to the exclusive jurisdiction of the competent courts located in Gurugram, Haryana, unless otherwise required by applicable law.

For any complaints, concerns or grievances relating to orders, products or these Terms, customers may contact:

Customer Support

Email: support@dystnctwellness.com

We aim to acknowledge customer queries within a reasonable time and endeavour to resolve them promptly.

Rejuva Healthcare (a Sole Proprietorship)

Operating Brand: DYSTNCT

Website: www.dystnctwellness.com

Customer Support Email: support@dystnctwellness.com

Registered Office: 516, 3rd Floor, Deep Plaza Complex, Civil Lines, Opposite District Court, Gurugram Haryana 122001

Working Hours: Monday - Saturday 9:00 am to 6:00 pm